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How it works

Your launch, step by step.

No payment with your request. We discuss your shop, prepare a quote and agree your launch. We agree a schedule together based on your project and content.

  1. Step 1 - Step 1

    Booking and questionnaire

    After our conversation and your approval of the quote, you confirm your launch under the terms of your plan. Only Ensemble offers waived setup with a twelve-month commitment; Solo retains its setup fee and Orchestra is quoted individually. We send you a one-page questionnaire: trading name, legal details, terms of sale, delivery areas.

    Your part

    Fill in the questionnaire, thirty minutes.

  2. Step 2 - Step 2

    Your content

    You hand over your catalogue in whatever format you have: a spreadsheet, an export from your old shop, or a list. We take it, structure it into categories, and write the missing product pages from what you tell us.

    Your part

    Send catalogue, photos and existing copy. No formatting needed.

  3. Step 3 - Step 3

    The build

    We build the shop: your identity, your categories, your pages, your delivery options. We connect your Mollie account, opened in your name, at public rates and your carrier account for labels and tracking. Order, shipping and abandoned-cart emails are configured and tested.

    Your part

    Nothing, beyond verifying your payment account when Mollie writes to you.

  4. Step 4 - Step 4

    The review

    We walk through the shop together, page by page, and place a real end-to-end order. You flag what is wrong; we prepare the corrections before launch. This stage is there for that.

    Your part

    One hour with us, by video call or on site.

  5. Step 5 - Step 5

    Going live

    We switch your domain over, turn on analytics and submit the shop to search engines. You receive your credentials, a recorded hour of training, and the name of the person who follows your shop. Monthly billing starts that day.

    Your part

    Open. We stay reachable every day of the first week.

And afterwards

You manage your products, prices and orders from an admin interface that does nothing else. We manage the rest: updates, security patches, daily backups, performance, compliance.

Improvements to the platform, new pages, new payment methods, new carriers, reach you at no extra cost and with nothing to do on your side. Work specific to your business is quoted case by case, and we always tell you beforehand when it is not worth it.

After launch

Your shop opens. Our work continues.

Going live is a starting point. A reliable shop needs ongoing care: updates, fixes and performance monitoring. At Opustack, that care is part of the service, every day.

Maintenance is included in your subscription. You grow your business; we keep the technology running.

Explore the plans
Looking after your shop

Security kept up to date

Tools evolve, and so do vulnerabilities. We apply updates and security patches to reduce risks and keep your shop up to date.

Browsing that stays smooth

A slow page or an unresponsive form can interrupt a purchase. We monitor performance and fix technical problems.

Solid foundations for being found

Your visibility also depends on a shop that works well. We maintain the technical foundations of SEO: speed, accessible pages and the sitemap.

A way back when things go wrong

Daily backups, monitoring and a contact who knows your shop. If an incident occurs, you have someone to turn to.

Ready to pick a date?

Launches are scheduled by the week. Book yours and we confirm within one business day.